The language of complaints It´s not possible to predict specific complaints, but here are some expressions generally used to describe … Más

Complaints (I) Here are some suggestions for writing a complaint. Guidelines : – Explain the problem in the first sentences. … Más

Format and Mechanics of letters and E-mails Messages Frequently asked questions about format Q: I don´t have letterhead stationery. Where … Más

Format and Mechanics of letters and E-mails Messages Block-left Format The most common format for business letters is called block … Más

1.1.        Use of nouns, gerunds, and if clauses Some of the expressions used in requests and thanks are followed by … Más

Non-routine requests 1.1.        Tone and language choice in writing request: Guidelines. Writing routine request: When writing routine requests, state the … Más